I can honestly say that in the 10 years that I have been living at this address and dealing with PPM I have always found them to be very helpful and anything I have asked to be done has always been attended to without having to send reminders.
I had recent dealings with yourself with regard to a misunderstanding with a new neighbour and I am sure I would not have been able to sort it out so quickly without your assistance. So once again many thanks.
I would like to mention your predecessor, David Reynolds, who again was always helpful and got things sorted out very quickly.
In conclusion I would always recommend PPM for good service and attention to detail.